Top In Service And Qualification Of Staff

Ersa, renowned as a specialist in soldering, offers complete solutions for the manufacture of electronic products and the world-wide most encompassing range of soldering systems, stencil printers, hand soldering tools and rework systems. This is enhanced and expanded by an extensive program of continuing education, which is based on content that is always up-to-date, professional and certified. This program, designed to qualify their staff, is developed in close cooperation with some of our most important industrial partners.

Supplementing its annual program of tailormade educational and training courses, Ersa offers to its customer′s technology days - an event exclusively held for employees of individual companies, consisting of a theoretical part and a separate hands-on portion. There is a definite need for this offering: Industrial corporations from the automotive, automation and IT communication sector use this venue to educate and train their technical project managers, purchasers, development engineers, QC staff and any number of other employees. This is a sound investment, as it serves to retain and deepen the understanding of technological processes of these members of their staff. As it is, small changes in the process or parameters are very often sufficient to substantially reduce the quality of the product produced. During the hands-on portion of the session, the participants will gain, by looking at practical examples, an understanding of the interdependence of production equipment - process - product. By limiting these sessions to a single customer, a unique group dynamic is setting in flow intense and very constructive discussions within the group. Participants at these technology days are frequently so satisfied, that shortly after the end of one session the next group of the same corporation is booking another session.

New Venues for Tools-Seminars
With the introduction of the AVLE seminars in the tools division we are exploring new means to transfer knowledge. Through the launch of a soldering license in combination with shorter, practice-oriented courses, the participant gains only the immediately relevant and required knowledge. Because of the reduced duration of these sessions, the participant is specialized and qualified in a shorter period of time. Through attending additional sessions, the basic knowledge can be expanded, selectively and user-oriented. After the completion of each course, an independent examination is taken which, if passed, allows the participant to attend the next level of courses or to sign up for special subject courses such as, for example, "rework". Each examination passed is documented in the soldering diploma, and they build one on another in their knowledge content. To retain the validity of the soldering license, retraining resp. re-certification in a 2-year cycle is required. In order to keep pace with the rapid development in the electronic industry, an absolute necessity!

Machine Soldering shifts focus to more dialog 

The training programs existing for machine soldering have been modified, and the dialog with the course participants has received increased importance. Following the motto "together and for each other", the participants will share their experiences. If some idea brought forth is rated as useful by the majority of the user group, it will be integrated into the development of the system. Training of the maintenance personnel takes place in separate courses. The practical part, given by our senior service engineers, is now supplemented by a theoretical part, in which basic process know-how is being transmitted. Creating an edge through education!